These Terms & Conditions (“Terms”) govern your use of [www.ansospark.com] and purchase of products from Anso Spark. By accessing our website or placing an order, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to make purchases from our store.
2. Products & Pricing
- All prices are listed in INR and include GST unless stated otherwise.
- Product descriptions and images are for reference; actual product appearance may vary (especially live plants).
- We reserve the right to update prices and discontinue products without prior notice.
3. Orders & Payment
- Orders are confirmed only after full payment.
- We accept secure payments via [list payment gateways].
- In case of payment failure, your order will not be processed.
4. Shipping & Delivery
- We offer Pan-India delivery.
- Delivery timelines vary by location (average 3–7 working days).
- Live plants are shipped in protective packaging to ensure freshness.
- Delays caused by courier partners or unforeseen events are beyond our control.
5. Returns & Refunds
- Due to the perishable nature of plants, returns are not accepted unless the product is damaged upon arrival.
- Damaged or wrong products must be reported within 24 hours of delivery with photo proof.
- Refunds or replacements will be processed as per our Return Policy.
6. Bulk & Corporate Orders
- Separate terms apply for B2B, bulk, and corporate gifting orders.
- Payment terms, customization, and delivery timelines will be agreed upon in writing.
7. Intellectual Property
All content on this website (text, images, logos, designs) is owned by Anso Spark. Unauthorized use is prohibited.
8. Limitation of Liability
We are not responsible for:
- Damages arising from misuse of products
- Delays due to factors beyond our control
- Allergic reactions to plants or products
9. Governing Law
These Terms are governed by the laws of India, with jurisdiction in Kolkata, West Bengal.
Contact Us Regarding These Terms
📧 help@ansospark.com
📍 Address: 21F, School Row, Bhowanipur, Kolkata – 700025
